Rental Operations Coordinator

4 weeks ago

Houston, Texas, United States Carrier Full time
{"title": "Rental Coordinator", "description": "

At Carrier, we are seeking a motivated and customer-focused individual to join our team as a Rental Coordinator. This role is responsible for assisting with billing clients, writing purchase orders, receiving purchase orders, coordinating credit card transactions, attending accounts receivable calls, and working with customers on past due accounts.

Key Responsibilities:
  • Interact with customers and vendors to determine appropriate service requirements through professional phone demeanor.
  • Keep customers and salespeople informed, diligently following up on all orders and releases.
  • Work with the depot equipment coordinator for outbound/inbound shipments and orders.
  • Coordinate scheduling of manpower and communicate with Equipment Coordinator, Depot Manager, and salespeople daily.
  • Maintain active relationships with multiple transportation suppliers through daily contacts.
  • Serve as the initial contact for A/R collection, reviewing and approving customer invoices.
  • Review vendor invoices and ensure they are in the proper form for payment processing.
  • Maintain and update Accounts Payable and Accounts Receivable tracking files.
  • Call customers to verify they have received invoices and request a pay date.
  • Maintain active relationships with all third-party suppliers through periodic contact.
  • Prepare Rental Agreements, Bill of Lading, job-related Purchase Orders as needed when the equipment coordinator is unable.
  • Maintain record of service activities, including closing out jobs on the schedule board when completed, and logging all project releases and customer signatures.
  • Coordinate all equipment transportation activity, providing prompt notification to customer, salespeople, technicians, and managers, and logging all outsourced transportation services.
  • Assist with technician and subcontractor scheduling and other activities.
  • Participate in all weekly depot meetings and monthly Rentals Coordinator and A/R conference calls.
Requirements:
  • High school diploma or GED.
  • 2+ years of administration experience.
  • 1+ year of experience in MS Office Suite, including Excel.
  • Ability to multi-task in a fast-paced environment.
  • Strong organizational skills.
  • Strong teamwork and communication skills.
  • Ability to work on-call and/or overtime as required to support the business.
Equal Opportunity Employer:

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, age, or any other federally protected class.

Job Applicant's Privacy Notice: Click here to read the Job Applicant's Privacy Notice.

", "lang_code": "en-US"}

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