Surgical Appointment Coordinator

2 weeks ago


Ithaca, New York, United States EmergencyMD Full time

Procedure Scheduler

EmergencyMD is a leading healthcare provider dedicated to delivering exceptional medical services and improving the health of the communities we serve. Our mission is to enhance patient care through a dedicated team of professionals who are committed to clinical excellence and innovative healthcare solutions. We prioritize our employees by offering competitive salaries, comprehensive benefits, and opportunities for professional growth within the healthcare sector.

Key Responsibilities:
  • Coordinate surgical appointments for patients
  • Arrange ancillary services and diagnostic testing (such as MRI and CT scans)
  • Secure insurance authorizations for scheduled procedures
  • Handle inquiries related to surgical and testing appointments
  • Provide guidance to patients regarding upcoming procedures and tests
Essential Skills and Qualifications:
  • Strong written and verbal communication abilities
  • Exceptional customer service skills
  • Familiarity with medical terminology
  • Basic computer and keyboard proficiency
  • Understanding of scheduling processes
  • High School Diploma or equivalent required
Preferred Qualifications:
  • Prior experience in a medical office setting involving complex scheduling of referrals, tests, or surgeries is preferred
Physical Requirements:
  • Primarily sitting (80%)
  • Some standing (20%)
  • Reaching (30%)
  • Bending (20%)
  • Ability to lift up to 40 lbs
Work Environment:
  • Onsite position
Compensation Range:
  • $16.00 to $21.00 per hour

EmergencyMD is committed to fostering an inclusive workplace that values diversity and promotes equity in healthcare access and outcomes. We strive to create a respectful environment for all employees, patients, and community members.



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