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Surgical Appointment Coordinator

2 months ago

Ithaca, New York, United States EmergencyMD Full time

Procedure Scheduler

EmergencyMD is a prominent healthcare provider dedicated to delivering integrated health services that enhance the well-being of the communities we serve. Our focus on exceptional healthcare is supported by a team of skilled professionals who are committed to advancing clinical practices and improving access to state-of-the-art facilities, equipment, and research methodologies. We prioritize our employees' growth through competitive compensation, comprehensive benefits, and numerous professional development opportunities.

Key Responsibilities:
  • Coordinate surgical appointments for patients
  • Arrange ancillary services and diagnostic testing (e.g., MRI, CT scans)
  • Secure insurance authorizations for scheduled procedures
  • Handle inquiries related to surgical and testing appointments
  • Provide guidance to patients regarding upcoming surgeries and tests
Essential Skills and Qualifications:
  • Strong written and verbal communication abilities
  • Exceptional customer service orientation
  • Familiarity with medical terminology
  • Basic proficiency in keyboarding
  • Understanding of scheduling processes
  • High School Diploma or equivalent required
Preferred Skills and Experience:
  • Prior experience in a medical office setting, particularly in managing complex referrals, testing, or surgical scheduling is advantageous
Physical Demands:
  • Prolonged sitting—80%
  • Standing—20%
  • Reaching—30%
  • Bending—20%
  • Ability to lift up to 40 lbs
Work Environment:
  • Onsite position
Compensation Range:
  • $16.00 to $21.00 per hour

EmergencyMD is committed to providing equitable treatment to all patients, staff, and volunteers, ensuring a safe and respectful environment while actively working to address disparities in healthcare access and outcomes.

We embrace diversity and inclusion in our workplace, valuing the unique perspectives and experiences of all individuals. Our hiring practices are free from discrimination based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, or any other protected characteristic.