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Surgical Appointment Coordinator

2 months ago

Ithaca, New York, United States EmergencyMD Full time

Procedure Scheduler

EmergencyMD is a prominent healthcare provider dedicated to delivering exceptional medical services and improving the health of the communities we serve. Our organization is committed to fostering a supportive environment for our employees, offering competitive salaries, comprehensive benefits, and numerous opportunities for professional growth within the healthcare sector.

Key Responsibilities:
  • Coordinate and schedule surgical procedures for patients
  • Arrange ancillary services and diagnostic testing (such as MRI and CT scans)
  • Secure insurance authorizations for scheduled procedures
  • Handle incoming calls related to scheduling and procedures
  • Provide guidance to patients regarding upcoming surgeries and tests
Essential Skills and Qualifications:
  • Strong written and verbal communication abilities
  • Exceptional customer service orientation
  • Familiarity with medical terminology
  • Basic computer and keyboard skills
  • Understanding of scheduling protocols
  • High School Diploma or equivalent required
Preferred Skills and Experience:
  • Prior experience in a medical office setting, particularly in coordinating referrals, testing, or surgical procedures is preferred
Physical Demands:
  • Prolonged sitting—80%
  • Standing—20%
  • Reaching—30%
  • Bending—20%
  • Ability to lift up to 40 lbs
Work Environment:
  • Onsite position
Compensation Range:
  • $16.00 to $21.00 per hour

EmergencyMD is committed to fostering an inclusive workplace that values diversity and ensures equitable treatment for all employees, patients, and stakeholders. We strive to create a culture of respect and understanding, recognizing the unique contributions of every individual.

We are an Equal Employment Opportunity employer, dedicated to supporting the growth and well-being of our workforce and community by embracing diversity and prioritizing an inclusive work environment.