Veterinary Customer Service Representative
2 weeks ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Bellevue Veterinary Emergency + Specialty. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.
Key Responsibilities:- Provide exceptional customer service to clients and their pets, ensuring a positive experience at our hospital.
- Schedule client appointments and follow-up exams, working closely with our veterinary team to ensure optimal scheduling.
- Assist clients with their pets, providing information and support as needed.
- Process payments and manage cash handling duties.
- Respond to customer complaints in a professional and courteous manner.
- Support a practice environment that promotes collaboration and teamwork.
- High School Diploma or equivalent required.
- 1+ years of experience in veterinary, healthcare, or retail sales/customer service required.
- Basic knowledge of medical terminology and computer programs, including Microsoft Office Suite.
- Strong customer relations and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Competitive hourly wage and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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