Veterinary Customer Service Representative

2 weeks ago


Bellevue, Washington, United States Bellevue Veterinary Emergency + Specialty Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Bellevue Veterinary Emergency + Specialty. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities:
  • Provide exceptional customer service to clients and their pets, ensuring a positive experience at our hospital.
  • Schedule client appointments and follow-up exams, working closely with our veterinary team to ensure optimal scheduling.
  • Assist clients with their pets, providing information and support as needed.
  • Process payments and manage cash handling duties.
  • Respond to customer complaints in a professional and courteous manner.
  • Support a practice environment that promotes collaboration and teamwork.
Requirements:
  • High School Diploma or equivalent required.
  • 1+ years of experience in veterinary, healthcare, or retail sales/customer service required.
  • Basic knowledge of medical terminology and computer programs, including Microsoft Office Suite.
  • Strong customer relations and interpersonal skills, with the ability to work effectively in a fast-paced environment.
What We Offer:
  • Competitive hourly wage and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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