Patient Service Representative
5 days ago
The Patient Service Representative is the first point of contact for our patients, ensuring a truly exceptional experience. This role involves a wide range of duties related to patient reception and registration, requiring excellent customer service skills and adaptability.
Key Responsibilities- Verify appointment and insurance information, entering registration details into Medent.
- Perform registration procedures for new and follow-up patients, obtaining demographic, insurance, and payment information.
- Collect copays, balance the cash drawer, and log weekly/monthly totals.
- Collect past due monies due to Excelsior Orthopaedics Group.
- Verify insurance three days prior to HealtheNet, ensuring daily quotas are met.
- Remain flexible in work assignments as patient numbers vary and doctor schedules change.
- Act as a liaison between patients and the billing department regarding billing issues.
- Pull registrations through the patient portal.
- Apply knowledge of medical terminology, specifically orthopedic terminology.
- Proficiency in EMR and practice management computer programs.
- Associate's degree preferred; high school diploma or GED required.
- 2+ years of medical office experience; patient registration experience desired.
- EMR experience required; Medent preferred.
- Manual and finger dexterity and eye-hand coordination to enter data and operate office equipment.
- Corrected vision and hearing within normal range to observe and communicate with patients, providers, and staff.
- Frequently remaining in a stationary position, often sitting for prolonged periods working on a computer, telephone, copy/fax machine, and other office equipment.
- Occasional standing and walking required.
- Occasional lifting and carrying items weighing up to 10 pounds.
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Patient Service Representative
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Buffalo, New York, United States OLV Human Services Full timeJob Summary:The Baker Victory HealthCare Center is seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for performing front desk duties, including check-in, check-out, insurance verification, scheduling, and preparing the office for the next day's...
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Patient Service Representative
4 weeks ago
Buffalo, New York, United States OLV Human Services Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Baker Victory HealthCare Center. As a Patient Service Representative, you will play a vital role in ensuring the smooth operation of our dental office, providing exceptional patient care, and maintaining accurate records.Key...
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Patient Service Representative
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Patient Service Representative
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Patient Service Representative
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Patient Service Representative
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