Senior Patient Access Services Representative

5 hours ago


Buffalo, New York, United States ECMC Full time
Job Summary

We are seeking a highly skilled Patient Access Services Representative to join our team at ECMC. The ideal candidate will have a strong background in patient registration, scheduling, and health insurance verification, with excellent communication and problem-solving skills.

Key Responsibilities
  • Monitor and adjust work assignments to ensure optimal effectiveness and efficiency
  • Develop solutions to technical work issues and escalate complex problems to higher-level staff
  • Perform audits of work performed by Patient Access Services Representatives
  • Correct registration insurance denials and report discrepancies to supervisor or higher-level Revenue Cycle leadership
  • Operate bed board system and assign beds according to cohort specifications and hospital transfers
Requirements
  • Possession of sixty (60) college credit hours or an Associate's Degree and one (1) year of clerical experience in patient admissions, patient registration, patient appointment scheduling, health insurance verification, health insurance eligibility, or health insurance processing in a healthcare setting or third-party payer setting
  • Graduation from high school or possession of a high school equivalency diploma and two (2) years of clerical experience in patient admissions, patient registration, patient appointment scheduling, health insurance verification, health insurance eligibility, or health insurance processing in a healthcare setting or third-party payer setting
  • Graduation from high school or possession of a high school equivalency diploma and possession of a Medical Assistant, Medical Administrative Assistant, or Certified Medical Office certificate
Working at ECMC

ECMC is a leading healthcare provider in the region, dedicated to delivering high-quality patient care and exceptional service. As a member of our team, you will have the opportunity to work with a diverse group of professionals and contribute to the success of our organization.



  • Buffalo, New York, United States ECMC Full time

    Job SummaryThe Patient Access Services Representative will perform a variety of clerical functions related to the registration of patients for clinical, surgical, inpatient, and ancillary departments at the Erie County Medical Center Corporation (ECMCC). The incumbent will obtain and review patient information, schedule patient appointments, verify benefits...


  • Buffalo, New York, United States ECMC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Services Representative to join our team at ECMC. In this role, you will be responsible for performing a variety of clerical functions related to patient registration, scheduling, and health insurance eligibility.Key ResponsibilitiesPre-register and register patients for various...


  • Buffalo, New York, United States OLV Human Services Full time

    Job Summary:The Baker Victory HealthCare Center is seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for performing front desk duties, including check-in, check-out, insurance verification, scheduling, and preparing the office for the next day's...


  • Buffalo, New York, United States OLV Human Services Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Baker Victory HealthCare Center. As a Patient Service Representative, you will play a vital role in ensuring the smooth operation of our dental office, providing exceptional patient care, and maintaining accurate records.Key...


  • Buffalo, New York, United States OLV Human Services Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at OLV Human Services. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesAnswering phone calls and...


  • Buffalo, New York, United States Roswell Park Cancer Institute Full time

    Job Title: Patient Access Representative/Patient Access Representative TraineeJob Summary:Roswell Park Comprehensive Cancer Center is seeking a full-time Patient Access Representative or Patient Access Representative Trainee to join our team. The successful candidate will be responsible for ensuring the effective entry of patients into our cancer center,...


  • Buffalo, New York, United States Roswell Park Cancer Institute Full time

    Job Title: Patient Access Representative/Patient Access Representative TraineeJob Summary:Roswell Park Comprehensive Cancer Center is seeking a full-time Patient Access Representative or Patient Access Representative Trainee to join our team. The successful candidate will be responsible for ensuring the effective entry of patients into our cancer center,...


  • Buffalo, New York, United States US Radiology Specialists Full time

    Join Our Team as a Patient Access RepresentativeAt Windsong Radiology, we're dedicated to providing exceptional patient care and service. As a Patient Access Representative, you'll play a vital role in ensuring our patients receive the best possible experience.Key Responsibilities:Coordinate patient appointments by scheduling clinical availability and...


  • Buffalo, New York, United States ZOLL LifeVest Full time

    Job OpportunityAre you a healthcare professional looking for a flexible and rewarding opportunity? ZOLL LifeVest is seeking a Patient Service Representative to join our team as an independent contractor.About the Role:The Patient Service Representative will be responsible for training patients on the use and care of the LifeVest wearable cardioverter...


  • Buffalo, New York, United States ZOLL LifeVest Full time

    Job OpportunityJoin ZOLL LifeVest as a Patient Service Representative in an independent contractor role to train patients on the use and care of LifeVest, a wearable cardioverter defibrillator (WCD) designed to protect patients at risk for sudden cardiac arrest (SCA).This is a unique opportunity for healthcare professionals with patient care and teaching...


  • Buffalo, New York, United States UBMD Primary Care Full time

    Job SummaryThe Patient Services Representative plays a vital role in the success of our clinic, providing exceptional patient care and administrative support. This is a part-time position that requires a high level of organization, communication, and problem-solving skills.Key ResponsibilitiesSchedule and confirm patient appointmentsVerify patient...


  • Buffalo, New York, United States Great Lakes Medical Imaging Full time

    Job Title: Evening Patient Service RepresentativeJob Summary:The Evening Patient Service Representative plays a vital role in providing exceptional patient care and registration services during the evening hours of operation. As a member of the Registration team, this individual will be responsible for greeting and identifying patients, directing them to...


  • Buffalo, New York, United States EXCELSIOR ORTHOPAEDICS GROUP Full time

    Job SummaryThe Patient Service Representative is the first point of contact for our patients, providing exceptional customer service and ensuring a seamless experience. This role requires a high level of professionalism, attention to detail, and effective communication skills.Key ResponsibilitiesVerify appointment and insurance information, ensuring accurate...


  • Buffalo, New York, United States Student Leadership Network Full time

    Job Title: Senior Manager, College Access ServicesStudent Leadership Network is seeking a highly skilled and experienced Senior Manager to join our College Access Services team. As a key member of our team, you will play a critical role in expanding our capacity-building services around college access for schools and districts nationally.Job Summary:The...


  • Buffalo, New York, United States Medical Health Associates of Western New York Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Medical Health Associates of Western New York. As a key member of our office staff, you will provide exceptional customer service to patients and families in a fast-paced office setting.Key ResponsibilitiesProvide warm and welcoming greetings to...


  • Buffalo, New York, United States EXCELSIOR ORTHOPAEDICS GROUP Full time

    Job SummaryThe Patient Service Representative is the first point of contact for our patients, ensuring a truly exceptional experience. This role involves a wide range of duties related to patient reception and registration, requiring excellent customer service skills and adaptability.Key ResponsibilitiesVerify appointment and insurance information, entering...


  • Buffalo, New York, United States EXCELSIOR ORTHOPAEDICS GROUP Full time

    Job SummaryThe Patient Service Representative is the first point of contact for our patients entering the building. As a key member of our team, you will be responsible for ensuring our patient experience is truly exceptional. You will perform a wide range of duties related to the reception and registration of patients, including verifying appointment and...


  • Buffalo, New York, United States Catholic Health System Full time

    Job SummaryThe Patient Access Specialist plays a vital role in ensuring seamless patient access to healthcare services at Mercy Hospital of Buffalo. As the front-line liaison between patients, physicians, and hospital departments, this individual is responsible for registering patients for inpatient and outpatient services.Key ResponsibilitiesProvide...


  • Buffalo, New York, United States Catholic Health System Full time

    Job SummaryThe Patient Access Specialist plays a vital role in ensuring seamless patient access to our healthcare services. As the front-line liaison between patients, physicians, and hospital departments, this individual is responsible for registering patients for all inpatient and outpatient services.This position requires excellent communication and...


  • Buffalo, New York, United States Evergreen Health Services Full time

    Job SummaryThe Patient Services Representative plays a vital role in providing exceptional patient care and administrative support to Evergreen Health's primary and specialty care facilities.Key ResponsibilitiesServe as the first point of contact for patients, providing a warm and welcoming experienceManage patient scheduling, including new and existing...