Inventory Control Specialist

2 weeks ago

Topeka, Kansas, United States Community Choice Financial Family of Brands Full time

Overview:

As an Inventory Control Specialist, you will utilize your management expertise to mentor, train, and lead your team in achieving excellence in their responsibilities while adhering to our stringent quality benchmarks.

Reporting directly to the General Manager, you will act as their key support and oversee daily operations in their absence.

Your contributions will significantly enhance overall store performance by exemplifying best practices in account management, marketing, and compliance, all while delivering an exceptional customer experience in our dynamic and fast-paced environment.


Responsibilities:
Guide, mentor, and oversee store personnel to ensure compliance with quality standards, safety protocols, and company policies.

Evaluate financial transaction risks, accurately process loan/pawn applications, check cashing transactions, and related products.

Foster customer relationships and execute inbound and outbound call campaigns daily to generate new business, sustain store profitability, and enhance brand loyalty and recognition.

Uphold office security measures and perform proper opening and closing procedures, including managing the vault and cash drawer.

Supervise account management and recovery processes while prioritizing customer service to mitigate losses and charge-off accounts, including collection communications.

Ensure a work environment that complies with company policies and procedures, as well as local, state, and federal regulations.

Conduct store audits, generate reports, and compile financial data to ensure staff compliance.

Monitor and maintain both internal and external store appearance and cleanliness, addressing basic facility needs and coordinating maintenance services.

Assist in managing the store and daily operations in the absence of the General Manager.

Operate efficiently in a rapidly changing and fast-paced environment, managing multiple challenging tasks with ease to meet individual and team performance standards.

Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the company. Speak with your recruiter for the most up-to-date hourly requirements.
Minimum one year of key holder, supervisory, and/or management experience in retail, convenience store, grocery, financial, or service industry
Proficiency in phone systems, Point of Sale, Microsoft Office, and other relevant systems
Ability to successfully pass a criminal background check required (certain state and local applicant exemptions may apply)

Physical demands for this position frequently include: the ability to remain in a stationary position, the ability to lift and move up to 25 pounds, the ability to move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard.


Leadership experience in a sales or customer service-oriented role
Background in retail, sales, or financial industry
Bilingual English/Spanish is a plus and may be required for certain locations
A comprehensive new hire training program
Access to a robust learning management system, full of e-learning modules and training programs to support your professional and personal development
Performance-based career advancement opportunities
Multiple medical insurance coverage options, all include free telemedicine and medical spending account (HSA/FSA) options
Traditional 401(k) and Roth 401(k) Retirement plan with a generous company match program
Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
A relaxed, business casual dress code that includes jeans and sneakers
**Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

With over 25 years of service, Community Choice Financial is a trusted loan company that operates across multiple states and specializes in tools to assist our customers in regaining control of their finances.

Our products and services have evolved to meet the needs of millions of individuals in our stores, over the phone, and as an online lender.

We are committed to helping people across the country access the short-term financial services they require when they need them most.



Important:

The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message.

In-store positions are in-person only.

The Community Choice Financial Family of Brands is dedicated to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law.

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