Patient Services Representative II
5 days ago
Tidelands Health is seeking a highly skilled Patient Services Representative II to join our team. As a key member of our healthcare team, you will be responsible for registering patients, handling first call resolution, and providing exceptional customer service.
Key Responsibilities- Register patients and obtain accurate demographic, financial, and medical information
- Handle first call resolution for assigned departments and transfer calls as necessary
- Pre-register patients for procedures and verify insurance information
- Assist with making referrals and coordinate multiple resources for patient services
- Perform administrative support duties, including opening and distributing mail and correspondence
- High School Diploma or equivalent required
- Two years of related customer-facing experience, preferably in healthcare
- Ability to interact successfully with the public and perform effectively in high-stress situations
- Strong interpersonal skills and ability to work with patients, families, and clinical staff
- Experience in scheduling or pre-registering patients
- Prior call center experience
This role requires frequent standing, sitting, and walking, as well as the ability to use hands and fingers to perform tasks. The employee must exert up to 15 pounds of force occasionally and up to 5 pounds of force frequently.
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Patient Services Coordinator
3 days ago
Murrells Inlet, South Carolina, United States Tidelands Health Full timeJob SummaryTidelands Health is seeking a highly skilled Patient Services Representative to join our team. As a Patient Services Representative, you will play a critical role in ensuring the smooth registration process for patients, handling first call resolution for assigned departments, and providing exceptional customer service.Key...
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Patient Services Coordinator
2 days ago
Murrells Inlet, South Carolina, United States Tidelands Health Full timeJob SummaryTidelands Health is seeking a skilled Patient Services Representative to join our team. As a Patient Services Representative, you will play a critical role in ensuring a positive patient experience by registering patients, handling first call resolution, and coordinating patient services.Key ResponsibilitiesRegistration and Scheduling: Register...
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Patient Services Representative I
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Customer Service Representative
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Healthcare Customer Service Specialist
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