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Desktop Support Specialist in Midwest City

1 month ago

Oklahoma City, Oklahoma, United States Virtual Service Operations Full time
Desktop Support Opportunity

We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Midwest City, Oklahoma.

This role is part of our growing relationship with a great client and involves responsibilities such as:

  • Providing workstation software break-fix support
  • IMAC – PC install, moves, adds, and changes
  • Image loads
  • Asset recovery
  • Asset tagging
  • Printer support
  • Client center (tech bar) support
  • IT service management updates
  • Other client support duties needed to maintain workstation operations and customer satisfaction

Requirements:

  • Previous working experience in desktop support is desired, but training will be provided for all entry-level new hires
  • Knowledge of PC imaging
  • Experience with change management and incident management
  • Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe

Preferred qualifications include:

  • Certified Dell technician
  • Expertise in inventory control

As a member of our team, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.

Salary: $17.00/hr - $25.00/hr