Desktop Support Specialist in Midwest City

4 days ago


Oklahoma City, Oklahoma, United States Virtual Service Operations Full time

Opportunity:

Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Midwest City. In this role, you will be part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

  • Provide Workstation Software Break Fix support
  • IMAC - PC Install, Moves, Adds and Changes
  • Image Loads
  • Asset Recovery
  • Asset tagging
  • Printer Support
  • Client Center (Tech Bar) Support
  • IT Service Management Updates
  • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualifications:

Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires. Knowledge of PC Imaging is required, as well as experience with change management and incident management. Familiarity with tools such as ServiceNow, Bomgar, LapLink and Secure Disk Wipe is also necessary.

Requirements:

Must be within driving distance of Midwest City and willing to work onsite. Please note that pursuant to a government contract, this specific position requires U.S. citizenship status.

What is Important to Us:

You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.

What we offer you:

As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.



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