Retail Key Carrier Coordinator

6 days ago


Crystal Lake, Illinois, United States TJX Companies, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Key Carrier to join our team at TJX Companies, Inc. As a Key Carrier, you will play a critical role in maintaining the overall success of our store operations.

Key Responsibilities
  • Leadership and Team Management
    • Lead by example and demonstrate exceptional customer service skills
    • Act as a role model for store team members, promoting a culture of honesty and integrity
    • Ensure store team members adhere to company policies and procedures
  • Operational Excellence
    • Ensure store operations run smoothly and efficiently, prioritizing tasks as needed
    • Address customer service issues promptly and provide coaching to store team members
    • Exercise discretion regarding customer service policies to satisfy customers
  • Communication and Collaboration
    • Communicate effectively with management and store team members, providing progress updates and feedback
    • Partner with management to identify and address training needs, ensuring store team members are equipped to perform their roles effectively
Requirements
  • Experience and Skills
    • 1 year of retail experience, with 6 months of leadership experience
    • Proven problem-solving skills and ability to think on your feet
    • Excellent communication and organizational skills, with attention to detail
  • Availability and Flexibility
    • Able to work a flexible schedule, including nights and weekends
    • Available to respond to changes in direction or unexpected situations
What We Offer

We offer a competitive starting pay range of $16.00 to $16.50 per hour, as well as a range of benefits, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.



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