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Senior Retail Sales Professional

2 months ago


Crystal Lake, Illinois, United States Harbor Freight Tools Full time
About the Role

This is a dynamic opportunity for a skilled and motivated individual to join our team as a Senior Retail Sales Associate. As a valued member of our high-performing team, you will be empowered to take ownership of your work and make a meaningful impact on our customers' experiences.

Key Responsibilities
  • Customer Experience: Provide exceptional service to our customers, ensuring their needs are met and exceeded.
  • Sales Transactions: Handle various sales transactions with accuracy and efficiency, including processing payments and managing inventory.
  • Program Promotion: Encourage customers to participate in our company programs and promotions, driving sales and revenue growth.
  • Store Maintenance: Maintain a safe, clean, and organized store environment, adhering to our high standards of quality and customer satisfaction.
  • Cross-Training: Cross-train in all areas of store operations, including stocking, sales associate duties, and responsibilities, to ensure a seamless customer experience.
  • Other Duties: Perform other duties as assigned by management, contributing to the overall success of our team.
Requirements
  • Age Requirement: Must be at least 18 years old.
  • Experience: Preferred: 1 year experience in retail or customer service.
  • Communication Skills: Ability to communicate clearly with customers and associates.
  • Availability: Open availability with the ability to work evenings, weekends, and holidays, adhering to our attendance policy.
  • Physical Demands: Ability to intermittently lift, push, and/or pull up to 50 pounds, and stand/move for entire shift.
  • Physical Abilities: Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.
  • Forklift Certification: Physically able and willing to become certified to operate a forklift in accordance with our Injury and Illness Prevention Program.
About Harbor Freight Tools

We are a 45-year-old, $8 billion national tool retailer with a strong presence in 48 states across the country. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.