Customer Service Representative

4 days ago


Elgin, Illinois, United States John Clark Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at John Clark Motor Group. As a key member of our front-line team, you will be responsible for providing exceptional customer service and ensuring a positive experience for all visitors to our showroom.

Key Responsibilities

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information on our products and services
  • Ensure all customers and visitors receive a warm and welcoming greeting
  • Manage and maintain accurate records and reports
  • Work collaboratively with colleagues to achieve team goals and objectives

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Previous customer service experience, preferably in a retail or automotive environment
  • Basic computer skills and proficiency in Microsoft Office
  • Ability to work flexible hours, including weekends and holidays

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us

John Clark Motor Group is a leading automotive retailer with a reputation for excellence in customer service. We are committed to providing a positive and inclusive work environment that values diversity and promotes employee well-being.



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