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Department Manager

2 months ago

Salt Lake, Utah, United States H & M Hennes & Mauritz Gruppe Full time
About the Role

We are seeking a highly skilled and experienced Department Manager to join our team at H&M Hennes & Mauritz Gruppe. As a key member of our store operations team, you will be responsible for driving sales and profit growth, while ensuring exceptional customer service and a positive store experience.

Key Responsibilities
  • Sales and Profit Growth: Analyze and follow up on sales and profit KPIs for the department, working closely with visual merchandisers to maximize selling and implement effective sales strategies.
  • Store Operations: Collaborate with the store management team to ensure seamless store operations, adhering to H&M standards and best practices.
  • Team Management: Manage the recruitment, training, and development of department team members, ensuring they have the skills and knowledge needed to excel in their roles.
  • Customer Service: Ensure that H&M Customer Service standards are consistently delivered, actively coaching and leading by example.
  • Loss Prevention: Actively prevent loss and ensure the department follows appropriate safety and security guidelines.
Requirements
  • Experience: 1-2+ years of transferrable experience in a retail or sales environment.
  • Skills: Strong analytical and problem-solving skills, excellent communication and leadership abilities, and a passion for customer service.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Salary: $20.92-$23.53 hourly.
  • Benefits: Medical, pharmacy, vision, and dental coverage, employee assistance program, vacation, wellness, holiday, and parental pay, 401K, commuter benefits, and health and dependent care FSA.
  • Staff Discount: 25% discount on all H&M Group brands.

We are an equal opportunities employer and welcome applications from diverse candidates. Please note that we do not accept cover letters in our application process.