Housekeeping Supervisor

24 hours ago


Salt Lake, Utah, United States Marriott Salt Lake at City Creek Full time

About Us:
Located in the heart of Salt Lake City, the Marriott Salt Lake at City Creek is a premier hotel that offers a unique blend of modern style and natural beauty. Our hotel is situated near the downtown area's most popular attractions and is within walking distance to the Salt Palace Convention Center and multiple TRAX stops.

Our Team:
We are a dynamic and diverse team of professionals who are passionate about delivering exceptional guest experiences. We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as competitive pay and opportunities for growth and development.

Job Summary:
We are seeking a highly motivated and experienced Housekeeping Supervisor to join our team. The successful candidate will be responsible for maintaining the highest standards of cleanliness and guest satisfaction, while providing leadership and guidance to our housekeeping team.

Responsibilities:
• Supervise and coordinate the activities of the housekeeping team to ensure efficient and effective cleaning of guest rooms, public areas, and back-of-house spaces.
• Conduct regular inspections to ensure compliance with health and safety standards, as well as company policies and procedures.
• Develop and implement strategies to improve guest satisfaction and loyalty, while reducing costs and increasing productivity.
• Collaborate with other departments to ensure seamless communication and coordination of services.
• Provide training and coaching to housekeeping staff to enhance their skills and knowledge.
• Respond to guest complaints and concerns in a professional and courteous manner.
• Maintain accurate records and reports to track performance and identify areas for improvement.

Requirements:
• 2+ years of experience in housekeeping or a related field.
• Proven track record of success in leading and motivating teams to achieve high levels of performance.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
• Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
• Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.

Benefits:
We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as competitive pay and opportunities for growth and development. Our hotel is committed to providing a safe and inclusive work environment, and we welcome applications from diverse candidates.



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