Restoration Team Lead

2 weeks ago


Matthews, North Carolina, United States Rytech of Greater Chattanooga Full time
Job Overview

Rytech of Greater Chattanooga is seeking a skilled Restoration Technician Lead to join our team. As a key member of our operations team, you will be responsible for leading restoration efforts and ensuring seamless customer experiences.

Key Responsibilities
  • Lead daily restoration efforts, including mitigation and remediation assignments
  • Communicate effectively with customers, insurance personnel, and team members
  • Maintain accurate records and updates in the MICA app
  • Be available 24/7 during on-call rotations
  • Collaborate with the operations manager and assistant OPS manager to achieve team goals
Requirements
  • Experience in restoration, mitigation, and remediation is a plus
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Knowledge of iPad features and ability to lift and maneuver heavy equipment
  • IICRC Certifications (WRT/ASD) are a plus
Benefits
  • Competitive compensation and benefits
  • Industry training and advancement opportunities
  • Recession-proof industry with opportunities to give back

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