Framing Team Lead

2 weeks ago


Matthews, North Carolina, United States Michaels Stores Full time
Job Summary

We are seeking a highly skilled and experienced Framing Team Lead to join our team at Michaels Stores. As a key member of our store leadership team, you will be responsible for leading and coaching a team of framers to deliver exceptional customer service and drive custom framing sales.

Key Responsibilities
  • Lead and coach a team of framers to achieve sales and customer satisfaction goals
  • Drive custom framing sales and assist customers in creating memorable framing solutions for their art
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs
  • Manage and execute inventory management processes, shrink and safety programs, and truck un-load and stocking processes
  • Participate in the interviewing, on-boarding, coaching, observing, and training of new team members
  • Project a positive image and serve as a role model for others
Requirements
  • Previous custom framing experience is preferred
  • Retail management experience
  • Ability to move throughout the store, lift heavy boxes and frames, and access high shelves by ladder or similar equipment
About Michaels Stores

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.

We operate over 1,290 stores in 49 states and Canada and online at Michaels. Michaels is committed to the full inclusion of all qualified individuals and will assure that people with disabilities are provided reasonable accommodations.


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