Program Support Specialist

2 weeks ago


Los Angeles, California, United States Pacific Coast Regional Small Business Development Full time

Title: Program Assistant

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

About the Organization: The primary mission of PCR Business Finance is to foster community economic growth through the provision of financial, educational, and advisory services to underserved small business owners and communities.

Category: Business Interruption Fund (BIF)

Job Overview:

Become a vital part of a dynamic organization that provides a diverse range of financial, educational, and consulting programs aimed at enhancing economic development within the small business sector. The Pacific Coast Regional Small Business Development Corporation (PCR) is a private, non-profit 501 (C) 3 entity established in 1977 to empower entrepreneurs as essential contributors to the Southern California economy. Both the US Treasury and the California Organized Investment Network (COIN) recognize PCR as a Community Development Financial Institution (CDFI). PCR also operates as a Small Business Development Center (SBDC) in collaboration with the US Small Business Administration (SBA).

Role of the PCR BIF Program Assistant:

  • Detail-oriented with the ability to follow instructions meticulously.
  • Exhibits exceptional interpersonal skills and is adept at engaging with diverse individuals.
  • Completes tasks efficiently and within designated timelines.
  • Collaborates effectively as a team member.
  • Possesses a solid understanding of the BIF program and can communicate its objectives to provide grant funding to eligible small businesses affected by Metro construction projects.
  • Works under the guidance of PCR's Assistant Program Manager to manage office administration and workflow tasks.
  • Reports directly to the PCR Vice President/BIF Program Manager.

Metro Pilot BIF Program Overview:
The Metro has initiated a Business Interruption Fund (BIF) program to support small, micro, and family-owned businesses adversely impacted during construction activities related to the Crenshaw/LAX, Little Tokyo, and 2nd & Broadway segments of the Regional Connector, as well as Sections 1, 2, and 3 of the Purple Line Extension, and the East San Fernando Valley.
Eligible businesses are those situated adjacent to the rail corridors that experience a revenue decline compared to the same period in the previous year, as outlined in the Business Interruption Fund Administrative Guidelines.
The Pacific Coast Regional Small Business Development Corporation (PCR) is responsible for assessing business eligibility and processing grant payments up to $50,000 annually for businesses demonstrating economic hardship due to light rail construction. PCR will also conduct program outreach and collaborate with various partners, including PCR's Small Business Development Center (SBDC) and Business Solution Centers (BSC), to provide essential technical assistance to small business owners in need of support services.

Key Responsibilities:
- Input all Metro BIF program applicants into the database system, ensuring records and applicant information are maintained and updated.
- Execute general clerical support tasks as assigned by the Vice President/Program Manager and/or Assistant Program Manager.
- Assist the Program Manager with the coordination and logistics of outreach events, program staff meetings, and conference calls.
- Participate in outreach events, Metro BIF Grant Approval Committee meetings, program staff meetings, and training sessions as requested.
- Provide support to BIF Business Advisors as needed with documentation follow-up and clerical tasks.
- Assist with tasks related to PCR Grant Approval Committee meetings.
- Process ACH Check Requests for accounting.
- Undertake any additional tasks assigned by PCR management based on skills and competencies.

Core Competencies/Qualifications:
- Minimum of 2 years of college education; a Bachelor's degree is preferred.
- At least 2 years of experience in office administration.
- Proficient in Microsoft Office applications.
- Quick learner with the ability to adapt to new database systems.
- Capable of managing multiple projects simultaneously.
- Willingness to work a flexible schedule as needed.
- High standards of personal and professional ethics.

Compensation:
$25-$27.76 per hour, based on experience.

Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently uses hands or fingers to handle or feel objects, tools, or controls. The employee may occasionally stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically low to moderate.

Full-Time/Part-Time: Full-Time

Exempt/Non-Exempt: Non-Exempt

Location: Headquarters

Position: Program Assistant

Position Requirements:

- At least 2 years of college experience; Bachelor's degree preferred.
- A minimum of 2 years of office administration experience.
- Proficiency in Microsoft Office software.
- Aptitude to train and learn new database systems quickly.
- Ability to multi-task on more than one project.
- Ability to work a flexible schedule if needed.
- High personal and professional ethical standards.

Post Internal Days: 0

Hiring Manager(s): Artesia Wright, Bryan Miyamoto

Number of Openings: 1

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