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Program Support Specialist

2 months ago

Los Angeles, California, United States Pacific Coast Regional Small Business Development Full time

Title: Program Assistant

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

About the Organization: The primary mission of PCR Business Finance is to foster community economic growth through the provision of financial, educational, and advisory services to underserved small business owners and communities.

Category: Business Interruption Fund (BIF)

Description:

Become a vital part of a dynamic organization that provides a diverse range of financial, educational, and consulting services aimed at enhancing economic development within the small business sector. The Pacific Coast Regional Small Business Development Corporation (PCR) is a non-profit entity established in 1977, dedicated to empowering entrepreneurs as essential contributors to the Southern California economy. Both the US Treasury and the California Organized Investment Network (COIN) recognize PCR as a Community Development Financial Institution (CDFI). PCR also operates as a Small Business Development Center (SBDC) in collaboration with the US Small Business Administration (SBA).

A PCR BIF (Business Interruption Fund) Program Assistant is responsible for:

  • Demonstrating meticulous attention to detail and the ability to follow instructions.
  • Exhibiting exceptional interpersonal skills and comfort in engaging with individuals.
  • Completing assignments efficiently and within deadlines.
  • Collaborating effectively as part of a team.
  • Understanding and clearly communicating the BIF program's objectives to facilitate grant funding for eligible small businesses affected by Metro construction projects.
  • Assisting PCR's Assistant Program Manager with administrative tasks and office workflow.
  • Reporting directly to the PCR Vice President/BIF Program Manager.

Metro Pilot BIF Program
Metro has initiated a Business Interruption Fund (BIF) program to support small, micro, and 'mom and pop' businesses adversely impacted during construction activities. Eligible businesses are those located adjacent to the rail corridors that experience a revenue decline compared to the same period in the previous year, as outlined in the Business Interruption Fund Administrative Guidelines. PCR is tasked with determining business eligibility and managing grant disbursements up to $50,000 annually for businesses demonstrating economic hardship due to light rail construction. PCR will also engage in program outreach and collaborate with various partners, including PCR's Small Business Development Center (SBDC) and Business Solution Centers (BSC), to provide essential technical assistance to small business owners.


Key Responsibilities:

• Inputting all Metro BIF program applicants into the database system, maintaining and updating records and applicant information.

• Performing general clerical support tasks as assigned by the Vice President/Program Manager and/or Assistant Program Manager.

• Assisting the Program Manager with the coordination and logistics of outreach events, program staff meetings, and conference calls.

• Participating in outreach events, Metro BIF Grant Approval Committee meetings, program staff meetings, and training sessions as required.

• Supporting BIF Business Advisors with documentation follow-up and clerical assistance as needed.

• Providing support for PCR Grant Approval Committee meetings.

• Processing ACH Check Requests for accounting.

• Completing any other tasks assigned by PCR management based on skills and competencies.


Core Competencies/Qualifications:

• A minimum of 2 years of college education; a Bachelor's degree is preferred.

• At least 2 years of experience in office administration.

• Proficiency in Microsoft Office applications.

• Ability to quickly learn and adapt to new database systems.

• Capability to manage multiple projects simultaneously.

• Flexibility to work varied hours as needed.

• High standards of personal and professional ethics.

Compensation
$25-$27.76 per hour, based on experience.

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.



Full-Time/Part-Time: Full-Time

Exempt/Non-Exempt: Non-Exempt

Location: Headquarters

Position: Program Assistant

Position Requirements:


• At least 2 years of college experience. Bachelor's degree preferred.

• A minimum of 2 years office administration experience.

• Proficiency in Microsoft Office software.

• Aptitude to train and learn new database systems quickly.

• Ability to multi-task on more than one project.

• Ability to work a flexible schedule if needed.

• High personal and professional ethical standards.



Post Internal Days: 0

Hiring Manager(s): Artesia Wright, Bryan Miyamoto

Number of Openings: 1

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