Service Advisor

7 days ago


Cleveland, Ohio, United States Ascent Auto Full time
Ascent Auto Service Advisor Position

We are seeking a skilled Service Advisor to join our team at Ascent Auto. As a leading provider of automotive services, we pride ourselves on delivering exceptional customer experiences and maintaining a high level of technical expertise.

Key Responsibilities
  • Meet and greet customers in a professional manner, addressing their vehicle maintenance needs and providing personalized service.
  • Review vehicle service history and recommend necessary repairs, ensuring customers are informed of costs and time required for services.
  • Gain customer approval for all repair orders, maintaining open communication throughout the process.
  • Coordinate actions with technicians and management to ensure seamless service delivery.
Requirements
  • Associate's degree or equivalent experience in a related field.
  • Technical experience in the automotive industry is preferred.
  • Excellent customer service skills, with the ability to build strong relationships with customers.
  • Strong analytical and communication skills, with the ability to effectively convey technical information.
Benefits

We offer a competitive compensation package, including medical, dental, and vision insurance, a 401K plan, and progressive PTO. At Ascent Auto, we value equal employment opportunity and hire, train, and promote based on competence and potential for advancement.



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