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Front Desk Receptionist

4 weeks ago

Minneapolis, Minnesota, United States Ebenezer Full time

Job Summary:

We are seeking a Front Desk Attendant to support our Tower Senior Apartments in Minneapolis, MN. As an ambassador of the community, this position provides building oversight and a customer experience that will always be remembered with the highest level of responsiveness.

Responsibilities:

  • Acknowledge and greet all residents, guests, staff, volunteers, and vendors with utmost courtesy and urgency, opening doors and providing assistance where appropriate and possible.
  • Assure prompt and positive action on all resident service opportunities, including requests, complaints, questions, concerns, and suggestions.
  • Answer the telephone using professional telephone etiquette, taking accurate messages and ensuring their delivery.
  • Clearly communicate issues and outcomes to the building manager, supervisor, and following shift.
  • Keep the lobby/common spaces and entry neat and clean and welcoming to residents and visitors.

Qualifications:

  • No previous experience required, but prefer work experience in a customer service setting.
  • Excellent customer service skills and proficiency, teamwork, and positive demeanor required.
  • Organization skills and orientation to accuracy and detail.
  • Basic working knowledge of Microsoft Office applications.

About Ebenezer:

Ebenezer Senior Living is proud to be voted 2024 Star Tribune Top Work Place, and has received this honor fifteen years in a row. We're an established organization with over 100 years of excellent service and an outstanding rate of growth. When you come to work at an Ebenezer community, we strive to support your growth, honor your strengths, and empower you to make a difference in the lives of others.