Front Desk Representative

4 weeks ago


Minneapolis, Minnesota, United States Aimbridge Hospitality Full time
Front Desk Agent Role at Aimbridge Hospitality

Aimbridge Hospitality is seeking a skilled Front Desk Agent to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience.

Key Responsibilities:
  • Greet and Welcome Guests: Create a warm and welcoming atmosphere for all guests approaching the Front Desk.
  • Manage Switchboard Operations: Maintain the proper operation of the telephone switchboard, handling guest calls and messages efficiently.
  • Handle Guest Inquiries: Respond to guest inquiries about hotel services, facilities, and hours of operation, providing accurate and helpful information.
  • Process Check-Ins and Check-Outs: Ensure a smooth and efficient check-in and check-out process for all guests.
  • Deliver Guest Items: Provide prompt and courteous delivery of guest items, ensuring a high level of customer satisfaction.

Aimbridge Hospitality offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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