Front Desk Representative

6 days ago


Minneapolis, Minnesota, United States Sage Hospitality Full time
Front Desk Agent Job Description

About the Role:

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Sage Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.

Key Responsibilities:

  • Check-in and check-out guests in a timely and efficient manner, ensuring all necessary information is collected and processed accurately.
  • Respond to guest inquiries and resolve any issues or concerns in a professional and courteous manner.
  • Manage cash transactions, including handling payments, making change, and balancing the cash drawer.
  • Operate the PBX system, answering and directing calls, and taking messages as needed.
  • Maintain a clean and organized front desk area, ensuring all necessary materials and equipment are readily available.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.

What We Offer:

  • A competitive salary and benefits package, including medical, vision, and dental insurance, and a 401(k) plan.
  • Opportunities for professional growth and development, with a focus on customer service and hospitality.
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional service.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role.



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