Front Desk Representative

2 weeks ago


Minneapolis, Minnesota, United States Davidson Hospitality Group Full time

Key Responsibilities:

As a Front Desk Agent at Davidson Hospitality Group, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining the cleanliness and organization of the front desk area. You will also be responsible for responding to guest inquiries, resolving any issues or complaints in a prompt and professional manner, and processing guest payments. Additionally, you will be expected to provide information about hotel facilities, services, and local attractions, and to maintain accurate records of guest interactions.

Requirements:

Our ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be expected to maintain a professional demeanor at all times, and to provide a warm and welcoming atmosphere for our guests. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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