Front Desk Supervisor
3 weeks ago
Cedar Riverside People' is seeking a highly skilled Front Desk Supervisor to join our team. The successful candidate will be responsible for guiding front desk staff, ensuring the smooth operation of our clinic, and providing exceptional patient care.
Key Responsibilities:
- Manage front desk staff, providing guidance and support to ensure excellent patient service.
- Coordinate patient scheduling, check-in, and check-out processes to ensure timely and efficient service.
- Collect copays, patient payments, and deductibles, ensuring accurate and efficient financial transactions.
- Conduct daily reconciliation of cash, checks, and credit card payments to maintain accurate financial records.
- Provide cross-training for existing staff and new employees as needed, ensuring a seamless transition and continuous improvement.
Requirements:
- 1 year of lead experience or related education.
- Bilingual in other languages preferred.
- Strong computer expertise and experience working with culturally diverse and low-income populations.
- Health insurance knowledge is preferred.
Working Environment:
Cedar Riverside People' is a clinic providing services to a primarily low-income, immigrant patient base. The buildings are air-conditioned and handicapped accessible. Position has a shared office in the Peoples Center. Working hours are generally within normal business hours, with occasional evening and weekend hours. Some local travel may be required.
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