Sales Counter Representative
2 weeks ago
Famous Supply is a dedicated wholesale distributor serving contractors, builders, and remodelers across various sectors including HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF. Our organization, established in 1933, is family-owned and values its associates as family members.
Position Overview
As a Counter Sales Associate, you will be instrumental in delivering exceptional service to our customers both in-person and over the phone. Your role is vital in assisting contractor clients to acquire the necessary materials efficiently, ensuring they can return to their projects without delay.
Branch Operating Hours
Monday - Friday: 7:30 AM - 5:00 PM
Saturday: 8:00 AM - 11:00 AM
Key Responsibilities
- Deliver friendly and effective customer service.
- Assess and understand customer requirements.
- Provide appropriate products and solutions to fulfill customer needs.
- Process and schedule customer orders accurately.
- Manage open orders and customer bids effectively.
- Retrieve orders from the warehouse to serve customers promptly.
- Maintain a clean and organized counter area.
- Strong customer service orientation.
- Proficient in computer usage.
- Ability to stand for extended periods during an 8-hour shift.
- Capability to thrive in a fast-paced environment.
- Physical ability to lift at least 50 lbs.
- Knowledge of HVAC and/or Plumbing systems.
- Experience operating forklifts.
- Familiarity with RF scanners.
- Background in warehouse operations.
- Comprehensive Health, Vision, and Dental Insurance.
- Paid Time Off including Vacation and Holidays.
- Paid Maternity and Paternity Leave.
- 401K with Employer Matching.
- Bonus Opportunities.
- A strong culture rooted in our 40 Fundamentals.
- A supportive family atmosphere.
- Health and Wellness Coaching.
- Fitness Reimbursement Program.
- Associate Referral Bonus Program.
- Opportunities for Learning and Development.
- Leadership Development Programs.
- Career Advancement Opportunities.
At Famous Supply, we are committed to fostering a diverse workplace and encourage applicants from all backgrounds to join our team. We provide equal employment opportunities to all qualified candidates, ensuring a discrimination-free environment. We value family, trust, communication, teamwork, and continuous improvement, which guide our daily operations and interactions.
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