Sales Counter Representative

3 days ago


Erie, Pennsylvania, United States Famous Supply Full time
About the Role
If you are looking to be part of a mission-driven organization that values a family-oriented culture, Famous Supply is the right place for you. We are seeking individuals who are motivated, growth-focused, and dedicated to delivering exceptional service rather than just filling a position.

Branch Operating Hours: Monday - Friday 7:30am-5:00pm & Saturday 8:00am-11:00am

Key Responsibilities
  • Deliver outstanding customer service
  • Assess and understand customer requirements
  • Provide appropriate products and solutions to fulfill customer needs
  • Manage and process customer orders efficiently
  • Oversee Open Orders and customer bids
  • Retrieve orders from the warehouse for customer service
  • Maintain a clean and organized counter area
Essential Skills and Experience
  • Strong customer service orientation
  • Proficient in computer usage
  • Ability to stand for extended periods during an 8-hour shift
  • Capable of thriving in a fast-paced environment
  • Must be able to lift at least 50 lbs.
Preferred Qualifications
  • Knowledge of HVAC and/or Plumbing
  • Experience operating a forklift
  • Familiarity with RF scanners
  • Background in warehouse operations
What We Offer
  • Comprehensive Health, Vision, and Dental Insurance
  • Paid Time Off including Vacation and Holidays
  • Paid Maternity and Paternity Leave
  • 401K with Employer Matching
  • Bonus Opportunities
  • Strong Company Culture based on our 40 Fundamentals
  • Supportive Family Environment
  • Health and Wellness Coaching
  • Fitness Reimbursement Program
  • Referral Bonus Program for Associates
  • Opportunities for Learning and Development
  • Leadership Development Initiatives
  • Career Advancement Prospects
About Famous Supply
Famous Supply is a wholesale distributor dedicated to serving contractors, builders, and remodelers across various sectors including HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF. Since our establishment in 1933, we have maintained a family-owned ethos, treating our associates as part of our family. Our Core Values—Family, Trust, Communication, Teamwork, and Continuous Improvement—are integral to our daily operations and are embodied in our 40 Fundamentals for Living the Famous Way.

We are committed to fostering a diverse workplace and welcome applicants from all backgrounds to ensure we attract the best and most innovative talent. Famous Supply is an equal opportunity employer, providing equal employment opportunities to all qualified candidates without regard to race, color, religion, sex, national origin, age, disability, genetic information, military service, or veteran status, and prohibits any form of discrimination or harassment.

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