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Inbound Sales Representative
2 months ago
We are seeking a highly motivated and bilingual Inbound Sales Representative to join our team at Altice USA. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective communication and relationship-building skills.
Key Responsibilities- Prospect and lead generation: Identify potential customers and engage with them to understand their needs and preferences.
- Customer engagement: Build rapport with customers, understand their pain points, and provide tailored solutions to meet their needs.
- Product knowledge: Stay up-to-date with our latest products and services, and be able to communicate their benefits and features to customers.
- Sales pitch: Develop and deliver compelling sales pitches that showcase the value of our products and services.
- Closing deals: Negotiate and close sales agreements with customers, ensuring a smooth and satisfactory experience.
- Documentation: Maintain accurate records of customer interactions, sales activities, and performance metrics.
- Team collaboration: Work closely with colleagues to share best practices, provide support, and drive team success.
- Bilingual in Spanish with proficiency certification verified by required testing.
- Minimum of one year of previous contact center selling experience.
- Effective communication, negotiation, and problem-solving skills.
- Self-motivator with a knack for working independently.
- Proficient computer and technical skills, with ability to navigate digital platforms and tools.
- Sales-centric mindset: A genuine passion for delivering exceptional sales results and exceeding sales targets.
- Extensive product knowledge: Deep understanding of mobile and fixed-line products and services, with ability to translate technical information into easily understandable terms for customers.
- Digital proficiency: Comfortable navigating digital platforms and tools, with ability to adapt to new technologies and embrace digital transformation.
Altice USA is a leading telecommunications company that provides a range of services, including high-speed internet, advanced TV, mobile, and voice technologies. We are committed to delivering exceptional customer experiences and driving innovation in the industry. Our culture is built on four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. We invite you to join our team and be a part of our journey to shape the future of connectivity.
