Hosted Voice Specialist
4 days ago
Job Summary: We are seeking a skilled Hosted Voice Specialist to join our team. The ideal candidate will have experience in installing, programming, and troubleshooting Hosted Voice services. This role requires strong problem-solving skills, excellent communication abilities, and a willingness to adapt to new technologies.
Key Responsibilities:
- Install and program Hosted Voice services.
- Employ troubleshooting techniques for Hosted Voice services.
- Provide Tier II services to the NOC and Customer Service center personnel.
- Complete work orders for moves, adds, changes, and deletions.
Requirements:
- Minimum of 2 years' experience in Hosted Voice/Unified Communications.
- Previous experience with small business unified communications platforms preferred.
- Ability to work independently and as part of a team.
- Strong communication and customer service skills.
Compensation: $75,000 - $95,000 per year, depending on experience.
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