Hosted Voice Specialist

4 days ago


Orlando, Florida, United States Smart City Solutions II, LLC Full time
About Us: At Smart City Solutions II, LLC, we pride ourselves on providing exceptional telecommunications services to our customers. Our goal is to deliver cutting-edge solutions that meet the needs of businesses and individuals alike. We are committed to recruiting, developing, and retaining top talent in the industry.

Job Summary: We are seeking a skilled Hosted Voice Specialist to join our team. The ideal candidate will have experience in installing, programming, and troubleshooting Hosted Voice services. This role requires strong problem-solving skills, excellent communication abilities, and a willingness to adapt to new technologies.

Key Responsibilities:
  • Install and program Hosted Voice services.
  • Employ troubleshooting techniques for Hosted Voice services.
  • Provide Tier II services to the NOC and Customer Service center personnel.
  • Complete work orders for moves, adds, changes, and deletions.

Requirements:
  • Minimum of 2 years' experience in Hosted Voice/Unified Communications.
  • Previous experience with small business unified communications platforms preferred.
  • Ability to work independently and as part of a team.
  • Strong communication and customer service skills.

Compensation: $75,000 - $95,000 per year, depending on experience.

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