VoIP Engineer

1 day ago


Orlando, Florida, United States Smart City Solutions II, LLC Full time
Job Title: VoIP Engineer

At Smart City Solutions II, LLC, we are seeking an experienced Voice over Internet Protocol (VoIP) Engineer to join our team. As a key member of our technical staff, you will be responsible for installing, programming, and troubleshooting Hosted Voice services. Your expertise in Microsoft Office, cloud-based technology, and problem-solving skills will enable you to effectively communicate with customers and resolve complex issues.

Key Responsibilities:
  • Install and program Hosted Voice services.
  • Employ troubleshooting techniques for Hosted Voice services.
  • Provide Tier II services to the NOC and Customer Service center personnel.
  • Complete work orders for moves, adds, changes, and deletions.

Requirements:
  • Minimum of 2 years' experience in Hosted Voice/Unified Communications.
  • Previous experience with small business unified communications platforms preferred.
  • Ability to work independently and as part of a team.
  • Strong communication and customer service skills.

Benefits:
  • Competitive salary: $70,000 - $90,000 per year.
  • Medical, dental, and vision insurance.
  • Supplemental benefits, including accident, critical illness, and hospital care.
  • 401(k) with match and life assistance plan.
  • Flexible spending accounts and wellness program.


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