VoIP Engineer
1 day ago
At Smart City Solutions II, LLC, we are seeking an experienced Voice over Internet Protocol (VoIP) Engineer to join our team. As a key member of our technical staff, you will be responsible for installing, programming, and troubleshooting Hosted Voice services. Your expertise in Microsoft Office, cloud-based technology, and problem-solving skills will enable you to effectively communicate with customers and resolve complex issues.
Key Responsibilities:
- Install and program Hosted Voice services.
- Employ troubleshooting techniques for Hosted Voice services.
- Provide Tier II services to the NOC and Customer Service center personnel.
- Complete work orders for moves, adds, changes, and deletions.
Requirements:
- Minimum of 2 years' experience in Hosted Voice/Unified Communications.
- Previous experience with small business unified communications platforms preferred.
- Ability to work independently and as part of a team.
- Strong communication and customer service skills.
Benefits:
- Competitive salary: $70,000 - $90,000 per year.
- Medical, dental, and vision insurance.
- Supplemental benefits, including accident, critical illness, and hospital care.
- 401(k) with match and life assistance plan.
- Flexible spending accounts and wellness program.
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