Data Communications Specialist

3 days ago


Orlando, Florida, United States Qwalifize LLC Full time

Job Title: Data Communications Specialist

Overview:

We are seeking a highly skilled Data Communications Specialist to join our team at Qwalifize LLC. As a key member of our IT department, you will be responsible for administrative support for voice and data network communications.

About the Role:

This role involves providing technical assistance and support for all voice and data work requests. You will act as a single point of contact for all communication-related matters and manage projects related to voice and data cabling.

Key Responsibilities:
  • Minimum of 3 years' experience supporting converged PBX, ACD, VoIP, and Voice Mail networks with multiple locations or an equivalent combination of related education, training, and experience.
  • Receives and processes all voice and data requests.
  • Plans, coordinates, and implements communication projects which may include software, hardware, and voice data infrastructure cabling.
  • Recommends, designs, and implements technical solutions including call management systems, voice response applications, and CTI technology.
  • Performs communication systems administration including call center applications, system announcements, automated attendants, capacity planning, IP telephony, and application of system patches.
  • Obtains cost estimates for installations, changes, and communication repairs.
  • Tracks information related to service order requests, programming changes, inventory utilization, key sheets, floor plans, and IP addresses.
Requirements:
  • Bachelor's Degree from an accredited institution in Computer Science, Telecommunications, Electrical Engineering, or other closely related fields.
  • Ability to work in a typical office setting and use standard office equipment.
  • Mobility to sit for extended periods of time, strength to lift and carry up to 35 pounds, vision to read printed materials and a computer screen, and hearing and speech to communicate.
Benefits:
  • PTO & Holidays, Medical, Dental, and Vision.
  • A competitive salary range of $65,000 - $85,000 per annum, depending on experience.

Estimated Salary Range: $65,000 - $85,000 per year


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