Telecommunications Professional

3 weeks ago


Orlando, Florida, United States Smart City Solutions II, LLC Full time
Job Overview
Skyrocket your career in telecommunications with Smart City Solutions II, LLC as a VoIP Technician. This is an exceptional opportunity to work on cutting-edge technology and be part of a dynamic team. As a VoIP Technician, you will be responsible for installing, programming, and troubleshooting Hosted Voice services. If you have experience with Microsoft Office, cloud-based technology, and are eager to learn proprietary software, we encourage you to apply.

About Us
Smart City Solutions II, LLC is a full-service telecommunications company committed to delivering top-notch internet and voice services to our customers. We operate with integrity, striving to provide the best possible experience for our clients. Our core values include efficiency, problem-solving, equity, and character in all interactions.

Responsibilities
- Install and program Hosted Voice services
- Employ appropriate troubleshooting techniques for Hosted Voice services
- Provide Tier II services to the NOC and Customer Service center personnel for Hosted Voice service issues
- Complete work orders for moves, adds, changes, and deletions on company-supported product lines
- Ensure front-line customer satisfaction by dealing professionally and effectively with all internal and external customers/clients

Requirements
- Minimum of 2 years' experience in Hosted Voice/Unified Communications
- Previous experience with small business unified communications platforms like Netsapiens SNAPSolution, RingCentral, or 8x8 provisioning, preferred
- Ability to see and distinguish different colors, read small print, and hear/recognize audible signals
- Valid Driver's License with a satisfactory driving record

Benefits
As a valued member of our team, you will enjoy a competitive salary of $60,000-$80,000 per year, depending on experience, plus comprehensive benefits including medical, dental, and vision insurance, supplemental benefits, life and disability insurance, flexible spending accounts, 401K with match, and ongoing professional training & educational reimbursement program.

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