Technical Support Specialist

3 days ago


Colorado Springs, Colorado, United States CyberCoders Full time

About the Job:

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We are seeking a highly skilled Field Support Representative to provide technical support for intelligence systems and applications.

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Responsibilities:

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  • Analyze all-source intelligence data to identify trends and insights.">
  • Utilize tools such as Gotham, GAIA, and Foundry for data analysis and reporting.">
  • Conduct user training sessions to enhance system usage and understanding.">
  • Assist in maintaining compliance with DoD standards and procedures.">
  • Collaborate with team members to troubleshoot and resolve technical issues.">
  • Prepare and present analytical findings to stakeholders.">
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What You Need:

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  • Bachelor's degree in a related field or equivalent experience.">
  • Experience in Help Desk support and user training.">
  • Proficiency in all-source intelligence analysis.">
  • Familiarity with intelligence systems such as DCGS-A, Gotham, GAIA, and Foundry.">
  • Current DoD TS/SCI clearance is required.">
  • Strong analytical skills and attention to detail.">
  • Excellent communication and interpersonal skills.">
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Why Work With Us:

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  • Competitive compensation package: $80-120k DOE.">
  • Medical, dental, vision benefits.">
  • PTO, sick pay, holiday vacation time.">
  • Opportunity to work with a leading company in the defense and intelligence industry.">


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