Technical Support Specialist
6 days ago
Arapahoe County is seeking a skilled Technical Support Specialist to join their team. As a key member of the Human Services department, you will be responsible for providing top-notch technical support to staff members, ensuring they have the necessary tools to perform their jobs effectively.
The ideal candidate will have a strong background in computer hardware and software, with excellent problem-solving skills and the ability to work independently. They should also possess strong communication skills, both written and verbal, to effectively collaborate with colleagues and provide exceptional customer service.
In this role, you will be responsible for:
- Providing on-site user support for all technological resources;
- Acting as a liaison with other divisions and departments to ensure staff has access to necessary databases, facilities, phones, equipment, and software;
- Assisting in the development, coordination, and training of all Human Services employees on office software, including Microsoft Office products;
- Analyzing and tracking technological needs, program and business process improvements, and making recommendations to the Data and Systems Administrator;
- Providing training to office personnel on the effective use of applicable software programs;
- Gaining a working knowledge of workflow patterns of the Division process using system software.
This is an excellent opportunity for a motivated and detail-oriented individual to join a dynamic team and make a meaningful contribution to the success of Arapahoe County's Human Services department.
For consideration, please submit your application, including your resume and a cover letter detailing your relevant experience and qualifications. A competitive salary range is $66,281.28 - $105,877.46 annually, commensurate with experience.
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