Administrative Assistant

4 weeks ago


Boston, Massachusetts, United States Action for Boston Community Development Full time
Job Description

The Administrative Assistant I/Billing Clerk plays a vital role in ensuring the day-to-day activities of our organization run smoothly and efficiently. This position is responsible for promoting the mission of Action for Boston Community Development and communicating this mission to staff, families, and the community.

This role requires compliance with all federal, state, and local laws, regulations, standards, and policies, including those of the Administration for Children and Families, the Massachusetts Department of Early Education and Care, and our organization's policies and procedures.

The Administrative Assistant I/Billing Clerk is responsible for overseeing the departments' clerical functions and general office procedures, providing necessary assistance to staff, maintaining departmental records, and working closely with other departments on purchasing, personnel, payroll, and administrative matters.

This position also involves performing miscellaneous administrative tasks, reviewing and analyzing operations, handling administrative paperwork, assessing monthly parent fees, and ensuring all important communications are translated for non-English speaking parents.

Key Responsibilities:

  • Oversee the departments' clerical functions and general office procedures.
  • Maintain departmental records for miscellaneous correspondence, telephone conversations, and in-house communications.
  • Work closely with other departments concerning purchasing, personnel, payroll, and other administrative matters.
  • Perform miscellaneous administrative tasks, such as coordinating office space, scheduling meetings, record-keeping, filing, and reviewing operations.
  • Handle administrative paperwork, assess monthly parent fees, and ensure all important communications are translated for non-English speaking parents.

Requirements:

  • Demonstrated knowledge of and sensitivity to the educational and socioeconomic needs of the children and families served.
  • Excellent written and verbal communication, as well as interpersonal skills.
  • Ability to handle sensitive family situations in a non-threatening and professional manner.
  • Keyboarding skills, computer literacy, and familiarity with various applications, such as database, word processing, email, and internet.
  • Knowledge of neighborhoods served by programs and city-wide services relevant to the programs population.
  • Proven ability to keep accurate written records and documentation.
  • Ability to work with culturally and ethnically diverse low-income populations.
  • Possess bilingual ability where appropriate, translating as needed.
  • Must be able to work independently without intensive supervision.
  • Must be able to balance and prioritize workload and have strong time management skills.


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