Flexible IT Support Technician

1 week ago


Atlanta, Georgia, United States ServiceTec Full time
Job Overview

Salary: $21-$23 per hour

Position: On-Call IT Technician

Location: Hartsfield-Jackson Atlanta International Airport (ATL), Atlanta, GA

ServiceTec International, a premier provider of managed IT services in the aviation sector, is seeking an On-Call IT Technician. This role is ideal for individuals who are adaptable, hands-on, and eager to expand their technical skills while gaining insight into airport operations.

Role Summary

The On-Call IT Technician will deliver immediate support at Hartsfield-Jackson Atlanta International Airport, focusing on the maintenance and repair of automated check-in and bag-drop systems as required. Candidates should be proficient with hand tools, capable of performing preventative maintenance, and adept at troubleshooting mechanical issues on-site. The selected individual must be available to respond promptly to incidents as they arise. Training will be provided, and parking fees will be reimbursed.

Availability: Candidates must demonstrate flexible availability for on-call support, ideally balancing these responsibilities with other professional commitments.

Contract Type: This position is classified as a 1099 Independent Contractor role.

Essential Qualifications:
  • Basic understanding of computer hardware and Windows-based systems.
  • Experience in making repairs and adjustments to conveyor systems using provided tools.
  • Familiarity with common hardware and software diagnostics.
  • Competence in configuring and repairing desktops, laptops, and tablets.
  • Ability to independently troubleshoot and resolve routine computer issues.
  • Capability to interpret various technical documents, including manuals and wiring diagrams.
Preferred Skills:
  • Proven track record in delivering exceptional customer service.
  • Strong interpersonal skills and the ability to work autonomously.
  • Ability to build and maintain effective relationships with stakeholders and end-users.
  • Excellent written and verbal communication skills.
Education and Experience:
  • High School Diploma or equivalent, with at least two years of relevant experience.
  • Proficient in hands-on mechanical repairs.
Personal Attributes:
  • Strong communication and interpersonal abilities.
  • Effective time management and task prioritization skills.
  • Self-motivated and proactive.
  • Physical capability to lift up to 50 lbs as needed.
  • Attention to detail and a strong customer service focus.
  • Friendly demeanor and a valid driver's license.
About ServiceTec:

ServiceTec International Inc. is recognized as the leading independent provider of managed IT services for airports and airlines, with a legacy of excellence since 1989. Our commitment to outstanding service has fostered long-term partnerships with clients across North America and Europe.

We prioritize our employees, promoting a culture of respect and support, which enhances our team's performance and job satisfaction. We are dedicated to nurturing talent and recognizing those who excel in their roles.

ServiceTec International, Inc. is an Equal Opportunity Employer, committed to fair employment practices and compliance with all applicable laws regarding equal opportunity in the workplace.



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