Technical Support Escalations Manager

Position OverviewRipple IT is seeking a skilled Escalations Lead with a robust background in IT support. The ideal candidate will possess at least 7 years of relevant experience, preferably with a Managed Service Provider (MSP). This role is designed for someone who is passionate about technology and excels in client relations, aiming to foster a...

Job Summary:The Technical Support Manager will oversee the day-to-day activities and priorities of a team of 3-5 Technical Support Engineers at varying tier levels. This role is responsible for ensuring the delivery of first-class support to Haivision MCS' customers.Key Responsibilities:Manage the hiring, training, scheduling, coaching, and disciplining of...

About the Role:Ranger Technical Resources is seeking a highly skilled and experienced Technical Solutions Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.Key Responsibilities:Technical Support: Provide timely and effective...

Position Overview:We are currently in search of a proficient and customer-focused IT Support Analyst to become a vital part of our organization. In this capacity, you will be tasked with delivering technical assistance and support to our staff and clients, addressing IT-related challenges, and ensuring the seamless operation of our IT infrastructure. The...

Job SummaryATC is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to computer users, resolving computer problems, and ensuring the smooth operation of computer systems and applications.Key ResponsibilitiesProvide technical assistance to...

Qualifications:Client is looking for a proven leader in its Major Incident Management Situation Desk role located in the Technology Control Center.The Technology Control Center (TCC) provides Client and Clients IT end-users with a single point of contact for Information Technology problem resolution.The Technology Control Center (TCC) is an integral part of...

IT Help Desk Support Specialist Position OverviewResolution Technologies, Inc. is currently seeking a qualified IT Help Desk Support Specialist. This role involves providing essential support to both in-person and remote users within the organization, effectively managing and addressing incidents and requests through our service management platform.Key...

About the RoleWe are seeking a skilled Field Technician Associate to join our team at NTT DATA. As a Field Technician Associate, you will be responsible for providing technical support and services to our clients.Key ResponsibilitiesProvide on-site technical support and services to clients, including troubleshooting and resolving technical issues.Install,...

IT Help Desk Support Specialist OpportunityResolution Technologies, Inc. is currently in search of a skilled IT Help Desk Support Specialist. This role involves delivering daily assistance to both in-person and remote users within the organization, effectively managing and prioritizing incidents and requests through a service management platform.Key...

IT Help Desk Support Specialist Position OverviewResolution Technologies, Inc. is looking for a skilled IT Help Desk Support Specialist to join our dedicated team. This role involves providing comprehensive support to internal users, both in-person and remotely, while effectively managing and resolving incidents and requests through our ticketing system.Key...

About the RoleAs a Client Services Associate (CSA) in the Technical Support department within the Customer Service category, you will serve as a key liaison between Exela Enterprise Solutions and our clients, providing exceptional support and assistance.Key ResponsibilitiesClient Support: Act as the primary point of contact for clients seeking technical...

Career Opportunity for IT Help Desk Support SpecialistResolution Technologies, Inc. is in search of a skilled IT Help Desk Support Specialist. This role involves delivering daily assistance to both in-person and remote users within the organization, effectively managing and prioritizing incidents and requests through ServiceNow. The successful candidate will...

IT Help Desk Support Specialist Position OverviewResolution Technologies, Inc. is in search of a skilled IT Help Desk Support Specialist to join our dedicated team. This role involves providing essential support to internal users, both in-person and remotely, while effectively managing and resolving incidents and requests through our ticketing system.Key...

Company Overview:Global-e (Nasdaq: GLBE) stands as the premier platform facilitating and enhancing global, direct-to-consumer cross-border e-commerce expansion.Our mission is to simplify international sales, making them as effortless as domestic transactions for numerous retailers and brands across the globe.Position Overview:We are seeking an Application...

Overview: TekWissen Group is a prominent workforce management provider across the USA and various international locations. Our client offers a comprehensive suite of services, including a web portal that delivers information on state affairs, business and economic development, public safety, education, health, law, justice, transportation, IT, social...

IT Help Desk Support Specialist Position OverviewResolution Technologies, Inc. is currently seeking a qualified IT Help Desk Support Specialist to join our esteemed government agency client. This role involves delivering daily assistance to both in-person and remote users within the agency, effectively managing and prioritizing incidents and requests through...

Job OverviewPOSITION SUMMARYThe Technical Solutions Engineer (TSE) serves as a dedicated resource tasked with delivering advanced technical assistance to Carestream Dental clients, field teams, dealers, and third-party entities. The primary objective is to swiftly resolve incidents or requests upon escalation, thereby minimizing disruptions to customer...

About Global-e:Global-e (Nasdaq: GLBE) stands as the premier platform dedicated to facilitating and enhancing global, direct-to-consumer cross-border e-commerce expansion.Our mission is to simplify international selling, making it as effortless as domestic transactions for numerous retailers and brands around the globe.Position Overview:We are seeking an...

APN Consulting is seeking a qualified candidate for the following position: Position: Technical Support Specialist Contract Duration: 9+ months/ CTHRole Overview: This position is responsible for delivering assistance to end users by facilitating the setup and functionality of their workstations, software applications, and associated equipment. Key...

About Global-e:Global-e (Nasdaq: GLBE) stands as the premier platform facilitating and enhancing global, direct-to-consumer cross-border e-commerce expansion.Our mission is to simplify international sales, making them as straightforward as domestic transactions for numerous retailers and brands around the globe.Position Overview:We are seeking an Application...