Medical Office Receptionist and Scheduler
1 week ago
Position Overview:
We are looking for a dedicated Medical Office Receptionist to become part of our dynamic team. The successful candidate will have prior experience in a healthcare environment and demonstrate exceptional administrative capabilities. As the initial point of contact for our patients, the Medical Office Receptionist is vital in delivering outstanding customer service and ensuring efficient operations at the front desk.
Key Responsibilities:
- Welcome patients and visitors warmly and professionally.
- Handle incoming phone calls, arrange appointments, and address patient inquiries.
- Confirm patient insurance details and process co-payments.
- Maintain and update patient records and medical histories as required.
- Facilitate referrals to specialists and organize follow-up appointments.
- Adhere to HIPAA regulations and uphold patient confidentiality.
- Oversee office supplies and ensure a tidy reception area.
- Manage daily co-payment and payment collection procedures.
- Reconcile daily receipts with payment review reports.
Qualifications:
- Previous experience in roles such as Medical Records Clerk or Medical Receptionist is preferred.
- Familiarity with electronic medical record systems, such as eClinicalWorks, is advantageous.
- Understanding of medical terminology and procedures is beneficial.
- Strong organizational skills with a keen eye for detail.
- Excellent communication and interpersonal abilities.
- Capacity to multitask and prioritize effectively.
- Experience with administrative duties, including data entry, filing, and schedule management.
Please note that this job description is not exhaustive, and additional responsibilities may be assigned as necessary.
We provide competitive compensation based on experience, along with Medical, Dental, Vision, and 401k benefits.
If you believe you meet the qualifications for this role, we encourage you to submit your resume for consideration. We look forward to your application.
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