Customer Service Representative

2 months ago


Utica, New York, United States Harbor Freight Tools Full time
About the Role

This is a part-time opportunity to join our high-performing team as a valued member. As a Retail Sales Associate, you will be empowered and equipped to excel in your role, taking pride in your work and understanding its significance.

Key Responsibilities
  • Deliver exceptional customer experiences, ensuring a positive interaction with every customer.
  • Process various sales transactions efficiently and accurately.
  • Encourage customers to participate in company programs and promotions.
  • Maintain a safe, clean, and organized store environment.
  • Perform other duties as assigned by management.
Requirements
  • Must be at least 18 years old.
  • Effective communication skills to interact with customers and colleagues.
  • Ability to work flexible hours, including evenings, weekends, and holidays, adhering to our attendance policy.
  • Physical ability to lift, bend, kneel, climb, crawl, and twist, as well as safely climb up/down a ladder.
  • Ability to intermittently lift, push, and/or pull up to 50 pounds, and stand/move for the entire shift.
About Harbor Freight Tools

We are a 45-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. With over 1,500 stores in 48 states across the country and new locations opening weekly, we offer our customers more than 7,000 tools and accessories. Our mission is to provide the right tool for the right job at the right price, always delivering quality and value.



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