Customer Service Representative

2 months ago


Utica, New York, United States Scott Grates - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and promoting State Farm insurance and financial services.

Key Responsibilities
  • Build and Maintain Customer Relationships

You will be responsible for building and maintaining strong relationships with our customers, understanding their needs, and providing personalized solutions to meet their insurance and financial goals.

Insurance Sales and Marketing

You will be responsible for generating leads, setting appointments, and promoting State Farm insurance and financial services to our customers.

Team Collaboration

You will work closely with our team to achieve sales and customer service goals, and contribute to a positive and productive team environment.

What We Offer
  • Competitive Compensation

You will receive a competitive hourly pay rate, plus commission and bonus opportunities based on your sales performance.

Benefits and Perks

You will be eligible for a 401(k) plan, health benefits, paid time off, and flexible work hours.

Professional Development

You will have access to ongoing training and development opportunities to help you grow and advance in your career.

Requirements
  • Customer Service Skills

You must have excellent communication and interpersonal skills, with the ability to build strong relationships with customers.

Insurance Knowledge

You must have a basic understanding of insurance products and services, and be able to learn and grow in this area.

Team Player

You must be a team player with a customer-centric focus, and be able to work collaboratively with our team to achieve sales and customer service goals.



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