Sales Director

4 weeks ago

Wilmington, Delaware, United States Hampton Inn Wilmington Full time
Job Title: Sales Manager

At Hampton Inn Wilmington, we are seeking a highly motivated and results-driven Sales Manager to join our team. As a Sales Manager, you will be responsible for assisting in all activities of the hotel sales, providing assistance with sales-related projects, and entering items into our sales systems.

Key Responsibilities:

  • Work with the sales team to ensure high levels of guest satisfaction
  • Assist in all activities of the hotel sales, including sales-related projects and entering items into our sales systems
  • Provide innovative ways to promote and engage with guests and clients
  • Meet and exceed company goals and metrics

Requirements:

  • Complete all required training
  • Adhere to all standard operating procedures and property-specific brand standards
  • Perform any other duties as requested by management to aid in better operation of the hotel and service to guests
  • Provide personalized, friendly service to every guest and associate
  • Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
  • Initiate new sales, prospects, and qualified leads
  • Host and entertain clients and maintain client accounts
  • Conduct property site tours with the intent of promoting hotel facilities and services
  • Determine rates, prepare proposals, negotiate contracts, service accounts, and analyze lost business
  • Develop sales plans and strategies to meet and exceed established revenue and room night goals
  • Partner with operations departments to ensure full participation in servicing accounts

Physical Requirements:

  • Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
  • Can perform work for 8 hours and work in a restrictive space/environment
  • Must have eyesight enabling vision both near and far
  • Must be comfortable using a step stool or ladder
  • Must be able to use/lift arms for up to 8 hours
  • Must be able to handle heat and stress
  • Have finger dexterity for operating equipment
  • Must speak in a clear, understandable voice, hear at a basic level, and understand English
  • Must be able to write

Necessary Skills:

  • Keep confidential the business functions of the company, including financial status, customer/guest information, employee issues, etc.
  • Must be responsible for safety and security of guests, fellow employees, and hotel assets
  • Have knowledge of fire alarm system and evacuation procedures
  • Able to report to all scheduled shifts
  • Able to communicate effectively in writing, verbally, and in person
  • Able to work a flexible schedule
  • Is organized, honest, and works well with others
  • Maintain a clean and attractive work area, uniform, and person
  • Able to work with people from diverse cultures and backgrounds

Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.

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