National Account Executive Call Center Specialist

4 days ago


Detroit, Michigan, United States American Heritage Lending Inc Full time
Job Title: National Account Executive Call Center

American Heritage Lending, LLC is seeking a highly motivated and results-driven National Account Executive to join our Call Center team. As a key member of our sales team, you will play a vital role in expanding our client base by establishing and nurturing relationships with prospective mortgage brokers.

Key Responsibilities:
  • Conduct outbound calls, text messages, and emails to engage with prospective mortgage brokers.
  • Identify and qualify leads through effective communication and active listening.
  • Deliver compelling sales pitches tailored to the needs and preferences of potential clients.
  • Build and maintain strong relationships with clients to foster trust and loyalty.
  • Provide accurate and timely information about our products, services, and promotions.
  • Collaborate with the sales team to develop strategies for lead generation and conversion.
  • Achieve and exceed monthly sales targets and KPIs.
Requirements:
  • Minimum of 1+ years' experience in wholesale mortgage lending sales, preferably in a call center environment.
  • Excellent communication skills, both verbal and written, with a persuasive and engaging demeanor.
  • Strong negotiation and interpersonal skills, with the ability to build rapport quickly.
  • Self-motivated and target-driven, with a demonstrated track record of meeting or exceeding sales goals.
  • Ability to multitask and prioritize tasks effectively in a dynamic work environment.
  • Experience with being resilient including overcoming objections, navigating rejections, maintaining motivation.
  • Basic knowledge of Non-QM; Bridge, DSCR-Business Purpose, Fix/Flip.
  • Strong level of proficiency in Microsoft Office- Word, Excel & PowerPoint programs.
  • Proficient with Encompass/LON.
Work Environment:

This is a sedentary job allowing you to stand as needed. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

This job operates in an office setting and largely sedentary, requiring the routine use of a computer and other standard office equipment. The ability to lift or move up to 25 pounds, bend, reach, and perform manual tasks may also be required. Work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with restrictions to perform the essential functions.

Benefits:
  • Medical
  • Dental
  • Vision
  • Basic Life & AD&D
  • Matching 401(k)
  • Vacation
  • Sick Time
  • Paid Holidays

American Heritage Lending, LLC is a high-growth company that doubled its staff in 2022. We offer a competitive wage, wide product options, and a dynamic work environment. If you are a motivated and results-driven individual looking for a challenging and rewarding career opportunity, please apply today.



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