Technical Support Specialist for Executive Team

4 days ago


Wilmington, Delaware, United States F2Onsite Full time

Join F2OnSite, the fastest growing IT field services company in the US, as a Technical Support Specialist for our Executive Team.

We are seeking an experienced VIP Desktop/Executive IT Support Professional to provide high-quality technical support and exceptional service to our executive leadership team. This pivotal role requires a combination of technical expertise, outstanding communication skills, and a strong commitment to meeting the unique technology needs of our executives.

Key Responsibilities:

  • Provide personalized and timely technical assistance to the executive leadership team, including C-level executives and their direct reports.
  • Diagnostics and resolution of complex hardware, software, and network issues encountered by executives, both remotely and on-site.
  • Conduct one-on-one or group training sessions for executives to enhance their technical skills, improve efficiency, and promote the effective utilization of IT resources.
  • Manage the inventory, configuration, and deployment of executive devices, such as laptops, smartphones, tablets, and other technologies, ensuring they meet security and compliance standards.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 5+ years of experience providing executive-level IT support in a large enterprise environment.
  • In-depth knowledge of operating systems (e.g., Windows, macOS, Linux) and productivity suites (e.g., Microsoft Office, Google Workspace).
  • Familiarity with networking principles, mobile devices, and remote connectivity solutions.

Estimated Salary: $65,000 - $90,000 per year, depending on experience and qualifications.



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