Technical Support Specialist
4 days ago
We are seeking a highly skilled Field Support Technician to join our team at TEKsystems. As a Field Support Technician, you will be responsible for providing technical support and assistance to our clients in the Wilmington, NC area.
Key Responsibilities:
- Troubleshoot and resolve technical issues related to O365, connectivity, hardware, printer support, and software.
- Provide on-site support and assistance to clients in the Wilmington, NC area.
- Collaborate with our team to identify and resolve complex technical issues.
- Develop and maintain strong relationships with clients and stakeholders.
About the Role:
This is a 6-12 month contract opportunity that requires a high level of technical expertise and excellent communication skills. You will work closely with our team to provide technical support and assistance to our clients, ensuring that their needs are met and their expectations are exceeded.
Requirements:
- Minimum 2 years of experience in technical support or a related field.
- Strong knowledge of O365, connectivity, hardware, printer support, and software.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
What We Offer:
In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Earning Potential:
The estimated annual salary for this role is $70,000 - $90,000 based on experience and qualifications.
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