Senior Application Support Specialist

3 weeks ago


Wilmington, Delaware, United States Synerfac Technical Staffing Full time

We are seeking a highly skilled and experienced Senior Application Support Specialist to join our team at Synerfac Technical Staffing. This position plays a crucial role in providing advanced technical support and ensuring the smooth operation of applications for our diverse range of clients.

Key Responsibilities:
  • Provide expert-level support for application issues, diagnosing and resolving problems in a timely and efficient manner.
  • Manage and troubleshoot application errors and system malfunctions, ensuring minimal downtime and disruption to business operations.
  • Monitor application performance and system health to detect and address issues proactively.
  • Perform regular maintenance and updates to ensure applications are running optimally and securely.
  • Assist end-users by providing guidance and training on application usage and best practices.

**Salary:** $80,000 - $120,000 per year

Qualifications:
  • Bachelor's Degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of experience in application support or a related technical role, preferably in manufacturing, petrochemical, refinery, chemical/industrial, or pharmaceutical/scientific industries.
  • Proficiency in diagnosing, troubleshooting and resolving complex application issues.


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