Technical Expert in Application Solutions

3 weeks ago


Wilmington, Delaware, United States Synerfac Technical Staffing Full time

Synerfac Technical Staffing is a leading IT consulting firm that provides innovative and personalized information technology solutions. We are seeking a highly skilled and experienced Senior Application Support Specialist to join our team.

About the Position:

This position plays a crucial role in providing advanced technical support and ensuring the smooth operation of applications for our diverse range of clients. You will work closely with our development and IT teams as well as vendors, clients, and end users to resolve issues, implement improvements, and enhance the overall user experience.

Key Responsibilities:
  • Provide expert-level support for application issues, diagnosing and resolving problems in a timely and efficient manner.
  • Manage and troubleshoot application errors and system malfunctions, ensuring minimal downtime and disruption to business operations.
  • Monitor application performance and system health to detect and address issues proactively.
  • Perform regular maintenance and updates to ensure applications are running optimally and securely.

**Estimated Salary:** $90,000 - $140,000 per year

Requirements:
  • Bachelor's Degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of experience in application support or a related technical role, preferably in manufacturing, petrochemical, refinery, chemical/industrial, or pharmaceutical/scientific industries.
  • Proficiency in diagnosing, troubleshooting and resolving complex application issues.


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