Technical Support Specialist

21 hours ago


Wilmington, Delaware, United States TEKsystems Full time

About the Role:

We are seeking a skilled Technical Support Specialist to join our team in Wilmington, NC. The successful candidate will be responsible for providing on-site support for two large projects, including an Active Directory migration and Clinical & Revenue Cycle Transformation (CRCT).

Key Responsibilities:

  • Provide proactive on-site support to identify and resolve technical issues
  • Resolve user account, file share, application, and security issues
  • Adapt and assist with other issues related to the Active Directory migration
  • Collaborate with the team to ensure seamless project execution

Requirements:

  • 3+ years of experience in desktop support and troubleshooting
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Reliable transportation and ability to travel up to 2 hours to other sites for support

Working Environment:

The successful candidate will work closely with a talented team of professionals to deliver high-quality results. This role requires excellent communication and collaboration skills, as well as the ability to work independently in a dynamic environment.

What We Offer:

  • A competitive salary range of $65,000 - $85,000 per year, based on experience
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401(k) plan with company match
  • Opportunities for professional growth and development

Location:

This role is located in Wilmington, NC, and requires the ability to travel up to 2 hours to other sites for support.



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