Technical Support Specialist
21 hours ago
About the Role:
We are seeking a skilled Technical Support Specialist to join our team in Wilmington, NC. The successful candidate will be responsible for providing on-site support for two large projects, including an Active Directory migration and Clinical & Revenue Cycle Transformation (CRCT).
Key Responsibilities:
- Provide proactive on-site support to identify and resolve technical issues
- Resolve user account, file share, application, and security issues
- Adapt and assist with other issues related to the Active Directory migration
- Collaborate with the team to ensure seamless project execution
Requirements:
- 3+ years of experience in desktop support and troubleshooting
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Reliable transportation and ability to travel up to 2 hours to other sites for support
Working Environment:
The successful candidate will work closely with a talented team of professionals to deliver high-quality results. This role requires excellent communication and collaboration skills, as well as the ability to work independently in a dynamic environment.
What We Offer:
- A competitive salary range of $65,000 - $85,000 per year, based on experience
- A comprehensive benefits package, including medical, dental, and vision coverage
- A 401(k) plan with company match
- Opportunities for professional growth and development
Location:
This role is located in Wilmington, NC, and requires the ability to travel up to 2 hours to other sites for support.
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