Cruise Bar Service Specialist
2 weeks ago
- Deliver outstanding hospitality to patrons and colleagues as outlined in our RESPECT service framework.
- Precisely adhere to beverage recipes; possess extensive knowledge of all drink selections and pricing.
- Ensure timely and consistent bar service to guests and staff throughout the cruise experience.
- Prepare and dismantle the bar area - manage stock levels and replenish supplies according to established standards; maintain cleanliness of the bar in line with operational protocols.
- Uphold the cleanliness and safety of the bar and all communal areas; sanitize glasses, utensils, bar tools, countertops, refrigerators, and all other equipment and workspaces.
- Accurately process guest transactions for onboard purchases; input orders into the point of sale system, handle payments, and return change appropriately.
- Provide guests with information regarding beverage and food offerings, entertainment options, cruise routes, and points of interest.
- Be ready to commence work at the scheduled time.
- Maintain uniform and personal grooming standards in accordance with company appearance guidelines.
- Perform additional tasks as assigned by the manager or supervisor on duty.
- High School Diploma (or equivalent) is required.
- A minimum of one (1) year of bartending experience is necessary.
- An energetic and enthusiastic demeanor is essential.
- Ability to effectively understand and communicate both written and verbal information to guests and colleagues.
- Comprehensive knowledge of beverage recipes is required.
- Basic computer proficiency is necessary.
- A strong service orientation with a proactive approach to assisting others is essential.
- Ability to work for extended periods without sitting.
- Physical capability to lift heavy items such as liquor boxes and ice bins, including navigating stairs.
- Responsible for managing the bar till; proper cash handling practices are essential.
- Availability to work on all major holidays is required.
- Must meet state age requirements.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer, committed to prohibiting discrimination and harassment of any kind. We value diversity and inclusion and comply with all applicable laws regarding employment practices.
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