Breakfast Service Specialist

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States IHOP Full time
Job Overview

IHOP is seeking a skilled Breakfast Service Specialist to join our team. As a Breakfast Service Specialist, you will play a key role in delivering exceptional customer service and ensuring a high-quality dining experience for our guests.

About the Role

This is a dynamic opportunity for someone who is passionate about providing outstanding service with a smile. You will be working in a fast-paced environment where no two days are the same. Your ability to multitask, think critically, and solve problems effectively will make you an asset to our team.

Responsibilities
  • Develop Professional Relationships: Build strong relationships with your colleagues and guests by being approachable, friendly, and professional at all times.
  • Execute Service Standards: Consistently deliver high-quality service that meets IHOP's standards for a great guest experience.
  • Handle Guest Complaints: Respond promptly and professionally to any guest complaints or issues, aiming to resolve them quickly and efficiently.
  • Communicate Effectively: Clearly communicate food orders and service requests to your team members and guests.
  • Apply IHOP Terminology and Menu Knowledge: Demonstrate a thorough understanding of IHOP's menu offerings and terminology to provide accurate information to guests.
  • Manage Cash and Supplies: Handle cash transactions accurately and maintain control over supplies in service areas and the dining room.
  • Maintain Cleanliness and Sanitation: Ensure that the restaurant meets high standards of cleanliness and sanitation at all times.
Qualifications
  • No prior experience required, but desired.
  • Ability to read, write, and speak English proficiently.
  • Basic mathematical skills.
  • Strong reasoning ability and problem-solving skills.
Why Join IHOP?
  • A fun and dynamic team environment that fosters growth and development.
  • The opportunity to learn valuable customer service and hospitality skills.
  • Be part of a brand known for its delicious breakfast offerings and friendly atmosphere.
  • Earn cash tips for providing a great guest experience.
Salary Information

We offer a competitive salary range of $15-$20 per hour, depending on experience and performance. This estimate may vary based on location and other factors.



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